Qualification details

BSB40807 - Certificate IV in Frontline Management (Release 2)

Summary

Training packages that include this qualification

Code Sort Table listing Training Packges by the Code column Title Sort Table listing Training Packges by the Title column Release
BSB07 - Business Services Training Package Business Services Training Package 6.0

Units of competency

Items per page 10 | 20 | 50 | 100 Displaying items 1 - 10 of 26

Classifications

SchemeCodeClassification value
ANZSCO Identifier 512111 Office Manager
ASCO (occupation type) Identifier 3291-11 Office Manager
ASCED Qualification/Course Field of Education Identifier 0803 Business And Management
Qualification/Course Level of Education Identifier 511 Certificate IV
Taxonomy - Industry Sector N/A Retail Management,Customer Service,Logistics,Environmental Health,Purchasing and Procurement,Automotive Manufacturing,Warehousing and Storage,Business Administration
Taxonomy - Occupation N/A Freight Administrative Supervisor,Line Manager,Sales Team Manager,Team Leader,Leading Hand,Production Supervisor,Warehouse Team Leader,Distribution Centre Supervisor,Supervisor,Coordinator (Business Operations),Frontline Sales Manager

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 512111 Office Manager 03/Sep/2008
ASCO (occupation type) Identifier 3291-11 Office Manager 03/Sep/2008
ASCED Qualification/Course Field of Education Identifier 0803 Business And Management 03/Sep/2008
Qualification/Course Level of Education Identifier 511 Certificate IV 10/Mar/2009

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Content

Modification History

New release of this Qualification released with version 6 of BSB07 Business Services Training Package .

Outdated advice removed

Unit codes updated:

Description

This qualification reflects the role of individuals who take the first line of management in a wide range of organisational and industry contexts. They may have existing qualifications and technical skills in any given vocation or profession, yet require skills or recognition in supervisory functions. Typically they would report to a manager.

At this level frontline managers provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes.

Pathways Information

There are no entry requirements for this qualification.

Pathways into the qualification

Preferred pathways for candidates considering this qualification include:

Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:

This breadth of expertise would equate to the competencies required to undertake this qualification.

Pathways from the qualification

After achieving this qualification candidates may undertake:

Licensing/Regulatory Information

Licensing , Legislative , Regulatory or Certification Considerations

There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.

Entry Requirements

Employability Skills Summary

EMPLOYABILITY SKILLS QUALIFICATION SUMMARY

Qualification Code and Title

The following table contains a summary of the Employability Skills required by industry for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Industry / enterprise requirements for this qualification include :

Initiative and enterprise

Planning and organising

Packaging Rules

Total number of units = 10

4 core units plus

6 elective units

At least 3 of the elective units must be selected from the elective units listed below.

The remaining 3 elective units may be selected from the elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level. If not listed below, 1 unit may be selected from either a Certificate III or Diploma qualification.

Elective units must be relevant to the work outcome, local industry requirements and the qualification level.

BSBMGT401A Show leadership in the workplace

BSBMGT402A Implement operational plan

Occupational Health and Safety

BSBOHS407A Monitor a safe workplace

BSBWOR402A Promote team effectiveness

BSBCUS401B Coordinate implementation of customer service strategies

BSBCUS402B Address customer needs

BSBCUS403B Implement customer service standards

BSBFIA402A Report on financial activity

BSBADM409A Coordinate business resources

BSBINM401A Implement workplace information system

BSBINN301A Promote innovation in a team environment

BSBCMM401A Make a presentation

BSBITS401B Maintain business technology

BSBMGT403A Implement continuous improvement

BSBMGT404A Lead and facilitate off-site staff

BSBMKG413A Promote products and services

BSBPMG510A Manage projects

BSBREL401A Establish networks

BSBRES401A Analyse and present research information

BSBRSK401A Identify risk and apply risk management processes

BSBSUS301A Implement and monitor environmentally sustainable work practices

BSBWOR401A Establish effective workplace relationships

BSBWOR404B Develop work priorities

BSBWRT401A Write complex documents